Restaurant POS Systems

Mark Thompson is the founder, President and CEO of 2020 ITS.  Mark has been married for 37 years, has four grown children and three grand children.

Mark's leadership, vision, foresight and demand for excellence has ensured 2020 IT solution products, services and business models are continually evolving to provide our hospitality clients with the most advanced, secure and "real world" time and money saving solutions possible.

Contact Mark at (250) 763-3100 or 1 (888) 221-2020 or via e-mail: Mark Thompson

With a strong background in the Food & Beverage Industry, Crystal joined the 2020 Team in January of 2007 as an office coordinator.  Throughout her years with the company she has been in charge of new POS installations, Employee Scheduler client training, product quality control and office management.

In December 2008 Crystal was promoted to Senior Manager of the Saskatoon Office.  Crystal's current duties include customer relations, A/R, product development, quality control and running the day to day operations of the head office in Saskatoon.

Contact Crystal at 1 (888) 221-2020 ext. 101 or via e-mail: Crystal Malainey

Marjorie Nightingale has been with the company since the merger of Hipercom Software Systems and 2020 ITS.

Marjorie graduated from Advanced Training and Services Inc in 1999 with a certificate in Object Oriented Programming and became employed with Hipercom Software Systems directly after graduation.  During the development of the Hipercom software, she was part of the development team as well as the main contact for Support.  When the two companies merged in 2003, she stayed on with 2020 ITS as a support technician and is now Senior Support Technician for HyperVision.  Marjorie also provides support for the 2020 POS System and Employee Scheduler.

Contact Marjorie through the head office at 1 (888) 221-2020.

Justin joined the 2020 ITS team in October of 2006 as a Junior Support Technician.  Formal training was received from the Heinze Institute in Saskatoon.

Promoted to Senior Technician in June of 2008, Justin is our team lead for POS Installations, E-Select integration (which certification was completed in the spring of 2009).  Justin also has extensive knowledge and expertise of the Microsoft ® RMS solution.

Cole has over 12 years experience managing IT solutions and performing computer services.  Cole is a Microsoft Certified Professional, CompTIA ® A+ hardware and software Certified and a Certified IBM Server Specialist.  Cole received his education from Devry Institute of Technology in Calgary and spent multiple years at the U of S in Computer Science and the College of Engineering.

Cole's responsibilities include managing the server infrastructure and hosted applications.

David joined the 2020 team in February 2010 and manages software development for the HyperScheduler™ and HyperVision™ software products.  David has been developing software applications for over 13 years in various industries.  In 2008 he received a Masters degree in computer science from the University of Victoria, Victoria BC Canada, with a focus on software engineering.  He has extensive experience developing Web-based, database-driven software applications utilizing the latest Web standards and techniques.